Help
My Gel
Welcome to the Help Section for My Gel
We provide business essentials like hand gel, PPE and toilet rolls in bulk at possibly the lowest prices you are likely to find anywhere on the internet.
We offer bulk deliveries (Mainland) of toilet rolls and kitchen rolls across the UK. (Sadly, this Does Not include, Isle of Wight, Isle of Man, Jersey, Guernsey) - Unless the following charges are applied as the service we offer is Only Next Day Premium Service)
We supply a wide range of customers. As we convert our own range of paper disposables, we also sell to wholesale distributors, offering savings throughout our whole product range - so if you are a business, office, factory, Bed & Breakfast, hotel and you don't want to pay supermarket prices, please contact us.
DELIVERY INFORMATION
UK Charges
| Standard Delivery |
England, Wales, Scotland, excluding Highlands and Island. The zone is made up of all UK postcodes. |
TERMS & CONDITIONS
Certain postcodes will take 7 days to deliver. These "Out of Area" Zones are shown in the table below:
Postage is for UK MAINLAND AREA ONLY, if the courier booking system shows your postal code in remote area (SEE BELOW TABLE) then there will be an extra charge for postage. Please do not hesitate to contact us for remote area postage. THIS MUST BE PAID FOR FIRST. PLEASE CONTACT US PRIOR TO PAYING.
| AB31-AB38 AB40-AB56, IV1-IV28 IV30 - IV32 IV36 - IV40 IV52 - IV54 IV63, KW1-KW14 PA21 - PA38 PH4 - PH41 PH49 - PH50, BT (Northern Ireland), HS, IV41 - 1V49 1V51, 1V55 - 1V56 KA27 - KA28 KW15 - KW17 PA20, PA41 - PA49, PA60 - PA78 PH42-PH44 ZE1-3, PO30,31,32,33, 34,35,36, 37,38,39,40,41 - Please ask for a price for delivery to these postcodes first) ALSO you will need to request a courier price for delivery to the following - I.O.M. SCOTTISH HIGHLANDS, CHANNEL ISLANDS, ROI, etc.. |
Delivery will be approximately 3 - 5 working days from placing your order (weekdays only).
A courier charge will be added to your shopping basket at the end of your shop.
When placing an order, it is important to inform us of any delivery restrictions you may have. i.e.
(The more information we have, the better service we can provide to our customers).
RETURNS POLICY
In the unlikely event that you will need to return an item, please contact My Gel by filling out the Contact Form.
Please remember all products being returned must be in their original condition, this includes the following being intact:
- Transport packaging
- Original product packaging
- Seals and shrink wrap
DAMAGES
My Gel must be notified of any damaged goods within 72 hours of delivery. Photographs of damaged goods, including internal and external packaging are required to process your return/s. HOWEVER, once sealed packs have been opened, we are unable to refund you. The packs must remain sealed and returned at the buyers expense.
We charge from varying delivery to mainland UK and we still give HUGE discounts!
Please Note: No deliveries can be made on, or during UK Bank Holidays.
All deliveries must be booked on the website, If you require further help, please do not hesitate to send us an email or a message via the contact form.